PRIVACY STATEMENT – CF&R  Services Inc.

This is the privacy statement for www.cfrservices.com, owned and operated by CFR Services (CF&R). This privacy statement will tell you the following:

  • What personally identifiable information CF&R collects.

  • What personally identifiable information third parties collect through the Web site.

  • What organization collects the information.

  • How CF&R uses the information.

  • With whom CF&R may share user information.

  • What choices are available to users regarding collection, use and distribution of the information.

  • What types of security procedures are in place to protect the loss, misuse or alteration of information under CF&R control.

  • How users can correct any inaccuracies in the information.

If users have questions or concerns regarding this statement, they should contact
            Web Site Privacy
            CF&R Services
            PO Box 250
            Pickering, ON
            L1V 2R4
            Fax: (905) 426-3895
            privacy@cfrservices.com

What is personally identifiable information, or PII?

PII is defined as "Any information relating to an identified or identifiable individual. Such information may include name, country, street address, e-mail address, credit card number, Social Insurance number, IP address, or any unique identifier that is associated with PII in another system. Also known as personal information or personal data."

What personally identifiable information does CF&R collect through this Web site?

Contact Form
If you use our contact form to send us a message, we request your name, company, phone number and e-mail address. You must supply your name and at least your phone number or e-mail address. We use this information to respond to your request.

Free Information Request
We collect your e-mail address when you request free information, such as white paper. We use your e-mail address to send you the requested information electronically.

Client Login
If you are a CF&R client, we collect your username and password when you access the client-only area of our Web site. We use this information to ensure that only authorized individuals view client data.

What personally identifiable information do third parties collect through this Web site?

No personally identifiable information is collected by third parties on this site. Typically, this happens because a Web site runs advertisements for other companies. We do not have third-party advertising on this Web site.

What organization collects the information?

            CF&R Services
            PO Box 250
            Pickering, ON
            L1V 2R4
            Phone: (905) 426-3891
            Fax: (905) 426-3895
            privacy@cfrservices.com

How does CF&R use the information it collects?

We use information (name, phone, e-mail) provided in the contact form to respond to visitor requests with additional information.

We use e-mail addresses to deliver requested information via e-mail.

We use client login information to restrict access to parts of the Web site.

We use information collected by the Web server (including cookies) to determine new and repeat visits to our Web site, as well as to determine which pages are most popular.

When you visit www.cfrservices.com, our Web server records the following information for every "resource" (e.g. a Web page or image) that your browser requests from it:

  • the IP address of your computer (e.g. 192.168.0.1)

  • the date and time

  • the name of the resource (e.g. index.aspx or picture.gif)

  • the status (found, not found, error)

  • the number of bytes sent to your browser

  • the browser being used (as given by the User Agent string it sends to us), which may also identify the operating system (Windows, Macintosh) being used.

  • the page that contained the link to the resource you are requesting (called the "referrer").

When you visit our site for the first time, we send your browser a "cookie" which we use to track repeat visits to our site. The cookie is a small piece of information that is unique to the browser and machine you are using. You can choose (via your browser) whether to accept this cookie or not. Your browser sends the cookie to our Web server with every request. The cookie is not linked to any personally identifiable information.

With whom does CF&R share user information?

We do not share personally identifiable information with any third-party.

What choices are available to me regarding collection, use, and distribution of the information?

Collection:
You can disable cookies in your browser. You can avoid using the e-mail contact form or requesting free information.

Use:
You can opt-out of receiving e-mails from CF&R, either by using the opt-out link in the e-mails we send, or by e-mailing us at privacy@cfrservices.com.

Distribution:
We don't distribute any of the information we collect about you.

What types of security procedures are in place to protect the loss, misuse, or alteration of data under CF&R's control?

We do everything in our power to protect user information. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a sales person or customer service representative) are granted access to personally identifiable information. Finally, the servers that store personally identifiable information are in a secure environment, inside a locked room within a locked facility.

If you have any questions about the security at our Web site, users can send an email to privacy@cfrservices.com.

How can I correct inaccuracies in information you have about me?

You can correct an error by sending an e-mail to privacy@cfrservices.com, or by writing to the attention of "Web Site Privacy" at:
            CF&R Services
            PO Box 250
            Pickering, ON
            L1V 2R4